Touristation

What Touristation Is and Where It Operates

Touristation is a Rome-based tour company that books, organizes, and sells experiences in Rome. The site identifies the operator as "TICKETSTATION S.r.l., operating under the registered trademark TOURISTATION, is a company specializing in the production, organization, and promotion of tourism services." The company is "headquartered in Rome at Piazza Ara Coeli 16, authorized by the Lazio Region under license GR403758 (01/08/2016)." All operations center on Rome, with multiple physical infopoint offices maintained by the company throughout the city.

Touristation provides services across 3 categories: "Booking services" for museum visits, "Transport Organization of guided tours with dedicated buses and minibuses and/or rental of bicycles or other means of transport," and "Food and wine Organization of guided tours." So the company both resells entry to museums and sites and runs guided tours with its own buses, minibuses and bikes. The same list adds promotion of "minor" sites and accommodation services. In August 2025, Touristation was acquired by Big Bus Tours, the global open-top sightseeing operator, which the About page describes as "the world's largest operator of open-top sightseeing experiences, inspiring a spirit of adventure in 28 cities across four continents." The same page says Big Bus was founded over 30 years ago with a fleet of just 3 buses.

Museum Tickets and Major Attractions

The platform lists 88 tours and experiences in total. Museum access represents a major category. The site lists 4 "best seller" experiences prominently: "Vatican Museums & Sistine Chapel Skip The Line Entrance" at 55 euro per person, "Colosseum, Roman Forum & Palatine Hill Multimedia Experience" at 40 euro per person, "Rome Catacombs Guided Tour with Transfer" at 49 euro per person, and "Big Bus: Hop On Hop Off Bus Tour" at 29 euro per person. Additional museum tickets are available for the "Pantheon Skip The Line Ticket" at 12 euro, "St. Peter's Basilica Rome Reserved Entry & Audio Guide" at 18 euro, and "Doria Pamphilj Gallery Entry Ticket" at 29 euro.

The museum category contains 36 tours in total, including "Doria Pamphilj: Secret Apartments Guided Tour and Opera Concert" at 48 euro, and "Doria Pamphilj: Bath of Diana & Private Secret Rooms" at 15 euro. Vatican-specific options include 9 dedicated tours. Catacombs tours include 2 experiences: "Rome Catacombs Guided Tour with Transfer" and "Classical Bike 4h Rental + Catacombs Guided Tour" at 38 euro. The Rome Underground category contains 6 tours, and "Rome City Pass" options are available in 3 versions. Walking tours number 12 separate offerings, and private tours are available in 3 variants.

Hop-On Hop-Off Buses, Food Tours, and Bike Tours

The Hop-On Hop-Off Bus category lists 5 tours, including the base "Big Bus: Hop On Hop Off Bus Tour" at 29 euro per person plus combined packages: "Golf Cart Panoramic City Tour + Big Bus Hop-On Hop-Off Tour" at 45 euro, and "Rome: Golf Cart Panoramic City Tour" alone at 10 euro per person. These open-top bus experiences allow flexible sightseeing with hop-on hop-off capability, meaning visitors can board and exit at multiple stops throughout the day. The food and wine category contains 5 distinct tours. Bike tours number 9 separate experiences, combining Rome exploration with bicycle or e-bike transport, including "Classical Bike 4h Rental + Catacombs Guided Tour" at 38 euro, which pairs a 4-hour bike rental with guided access to Rome's underground burial chambers. Nightlife and events experiences number 3 distinct tours, rounding out Touristation's diverse offering across different visit styles and times of day.

Day trips extend beyond Rome: Pompeii tours comprise 4 experiences, priced from 12 euro for "Pompeii Virtual Museum" up to 103 euro for "Pompeii and its ruins Guided Tour & Sorrento from Rome" departing "Piazzale Flaminio (Viale Washington side), near the left Neoclassical portico (Metro A Line, Flaminio stop)." The "Outside Rome" category lists 16 tours. For Pompeii experiences, specific meeting points are published: "IBT OFFICE, Piazza Porta Marina Inferiore, 11" for the skip-the-line ticket at 26.8 euro, and central city departure points like Piazzale Flaminio for tours combining Pompeii with Sorrento.

Infopoints, Accreditations, and Physical Presence

The FAQ says Touristation "has six visitor centers conveniently located across Rome": Piazza Navona 25, Piazza d'Aracoeli 16, Viale Vaticano 95, 97 and 101, and Borgo Vittorio 48. Opening hours are posted for the main ones: Navona office "Mon-Sun (09:00-18:00)," Aracoeli office "Mon-Sun (08:00-16:00)," and Vaticano office "Mon-Sat (08:30-17:00)." The Navona office lists +39 06 83957653, and the general contact line is +39 349 696 6958. The FAQ adds that the visitor centers offer luggage storage and take cash payments. The company holds accreditations with major Roman cultural institutions and attraction operators, stating it is "Accredited tour operator with the Vatican Museums," "Accredited tour operator with Colosseum Archaeological Park," "Accredited tour operator with HIVE," "Accredited tour operator with Doria Pamphilj Gallery," "Accredited tour operator with CoopCulture," "Accredited tour operator with the Stadium of Domitian," "Accredited partner of the Procuratura of St. Mark's Basilica in Venice," and "Accredited tour operator with Zetema."

Booking, Payment and What the Site Leaves Open

All prices are in euros and shown per person. The FAQ sets out the practical terms. "All online bookings must be paid for by credit or debit card", with cash accepted at the visitor centers subject to availability. Cancellation rules are per product: "You can find the cancellation policy applicable to your package in the product description." Guests are asked to arrive at the meeting point at least 15 minutes before the start, and the FAQ recommends printing the confirmation letter, which carries the meeting point and directions; for most tours "a Touristation team member will be available at the designated meeting point." Last-minute bookings are possible subject to availability, and an experience missing online may still be bookable at an office if it runs within the next day or two.

On accessibility the FAQ is candid: "we are unable to accommodate wheelchairs on many of our group tours due to the specific accessibility conditions and regulations of each venue", noting that at the Vatican Museums wheelchair users may follow a different route and that lifts at the Colosseum affect access. It asks guests with specific needs to contact the company before booking. The website runs in Italian, English, French, Spanish, Portuguese and German.

What the site leaves open is the detail inside each product: the overview pages give a price and a meeting point but not the duration, group size or guide language for most tours, and the cancellation window sits in each product description rather than in one policy. Some listings carry "Best seller" or "Top rated" labels, but the site does not show review counts or star ratings.

Who This Suits

Travelers visiting Rome who want to book major attractions (the Vatican, the Colosseum, the catacombs) and organized group or private tours with one accredited local company will find a wide catalog here. The visitor centers near Piazza Navona, the Aracoeli and the Vatican make in-person booking and cash payment an option, and the day trips to Pompeii and Sorrento suit visitors with a longer stay. Wheelchair users should contact the company first, as the FAQ says many group tours cannot accommodate them.