OnlineCityPass

A reseller of city passes across Europe, the US and beyond

OnlineCityPass is an online booking platform that sells city passes, attraction combinations and discount cards; it does not run the palaces, museums or tours it sells. Its About page says it has "partnered with the best local businesses and trusted tour operators in each city", and its footer calls it "a leading European tour booking platform" with "more than 10 years of operation". The destination menu lists Austria, Belgium, the Czech Republic, France, Germany, Greece, Hungary, Italy, Poland, Portugal, Spain, the Netherlands, Turkey, the United Arab Emirates, the United Kingdom and the United States, and the homepage list of popular passes also includes a Cape Town Super Combi. Prices on the pass pages are shown in euros. The site can be read in English plus Dutch, German, French, Italian, Spanish, Portuguese, Polish, Swedish, Czech, Danish and Russian. On the Vienna pass page the 10% discount code is tied to Tiqets attractions, so at least some of what it sells is fulfilled through that ticketing brand.

Passes by city

The catalog is sorted by country and city, with a separate filter for free passes. The homepage's list of popular products runs from the Barcelona, Paris, New York, Amsterdam, Venice and Rome Discount Cards through city passes for Madrid, Seville, Valencia, Prague, Budapest, Lisbon-Sintra, Athens, Brussels, Istanbul, Krakow, Berlin, Edinburgh, Florence, Naples and Milan, to US products such as The Houston Pass, a Las Vegas Attractions Pack, the Chicago Skyline Pass, a San Diego City Card and a Central Park combination with SUMMIT One Vanderbilt. Dubai has a Best of Dubai Bundle, a Dubai Palm Pass and a Dubai Easy Pass. The discount cards for Barcelona, Rome and Venice are listed "From: € 0.00", sold as "discounts and free tours".

The Vienna, Rome and Madrid pages show what a typical product contains. The Vienna Tourist Pass, from € 80.00, covers Schönbrunn Palace with skip-the-line entry and a guided tour in English, the Upper Belvedere (home to Klimt's The Kiss), a 30-minute ride on the Schönbrunn Panorama Train around the palace gardens, a Vienna audio guide app and a 10% discount code for other Tiqets attractions in Vienna that can be used 5 times per person. The page notes that 44 of Schönbrunn's 1,441 rooms are open to visitors, that the train passes the Neptune Fountain, Palm House, Orangery, Maze, Roman Ruins and Gloriette, and that the discount code works at places such as Zoo Vienna, the Albertina, Mozarthaus and the Sisi Tour. The page shows 7 reviews.

The Rome Tourist Card, from € 100.00, covers the Colosseum, Roman Forum and Palatine Hill on a self-guided visit with priority entrance, the Vatican Museums and Sistine Chapel, and St. Peter's Basilica or Castel Sant'Angelo, plus an audio guide app covering over 130 locations around Rome. It shows 2620 reviews. The Madrid Tourist Card, from € 92.00, adds the Prado and fast-track entry to the Royal Palace to a museum pass for 8 more museums and attractions (the page puts their value at 134€), including the Bernabéu Tour & Museum, the Reina Sofía, the Thyssen-Bornemisza permanent collection and the Royal Palace of Aranjuez, with 10% off the hop-on hop-off bus, flamenco shows, Parque Warner, Zoo Aquarium Madrid, the Wax Museum, Toledo and Segovia day trips, city and food tours and airport transfers. The museum list also names the Museum of Illusions Madrid and Atlantis Aquarium Madrid. Sibling products on the same pages include The Venice Pass from € 94.00, The Florence Pass from € 92.50 and The Barcelona Pass from € 97.00, alongside narrower combinations such as the Sagrada Familia Super Saver from € 44.50, The Gaudi Bundle from € 65.50 and a Madrid Football Lovers Bundle from € 74.00.

How booking and redemption work

The homepage sets out 4 steps: choose the visit dates and number of tickets, pay through the site's "secure and easy booking process", receive the tickets by email, then use a personal discount code for 10% off a next booking. The site's promise is that there is "No need to collect anything in the city; everything is handled through email. Fully mobile." It also advertises "Fast Track tickets, guaranteed entrance" for the biggest sights, though the individual pass pages are where the fast-track parts are named.

Some passes need a second step. For the Madrid museum pass, the page says buyers get a link after booking to choose which museums they want, must reserve those in advance, and then receive those tickets by email as well. The Vienna and Rome pass pages list what is included per attraction, which is the place to check whether a visit is guided or self-guided: the Schönbrunn visit on the Vienna pass comes with a guide, while the Colosseum, Forum and Palatine visit on the Rome card is self-guided with an audio guide for each site.

Support and extras

The About page promises customer support "24/7" and says the team gives "expert recommendations and insider tips" for itineraries; it also mentions a mobile app alongside the website. The footer links to Contact Us, How it works, an FAQ, Terms and conditions and an affiliate program. Families have their own products, such as the Barcelona Family Fun Pass, the Madrid Family Fun Pass and London: Family Pass.

What the pass pages do not settle

The pass pages do not state a cancellation or refund policy; the footer links to Terms and conditions, and those are worth reading before paying. They do not give child prices or age rules, how many days a pass stays valid, or what happens if an included attraction is closed on the chosen date. The Vienna and Rome pages quote the "From" price without saying what changes it. Beyond the English-language tour at Schönbrunn, guide languages are not given, and there is no accessibility information on the pass pages.

OnlineCityPass suits travelers who want to fix a city's main sights before leaving, with tickets arriving by email and no pickup in the city, and it is useful for comparing ready-made combinations across many European cities in one place. The 10% follow-on discount adds a little for anyone booking more than one product. It suits less well someone who needs the refund terms, validity period or accessibility details in writing on the product page before buying.