Prague Visitor Pass

A transport and sightseeing card for Prague

Prague Visitor Pass is a city card for Prague, Czech Republic, which its homepage labels an "official city card". It does not run tours or museums itself. It sells a single card that works as an unlimited public transport ticket across Prague and as a one-time entry ticket to what the site counts as more than 70 experiences, with free entry or discounts at each. The homepage describes the transport side as unlimited travel throughout Prague by metro, tram, city bus, trolleybus and ferry, including the trip to and from the airport. Everything the site lists is in Prague, and prices are shown in Czech crowns (Kč).

The site itself is in Czech. Its navigation covers How it works, the e-Pass, the list of experiences (Zážitky), news, and the sales and pick-up points (Prodejní a výdejní místa), with quick links to public transport information, downloads, an FAQ and contacts. The homepage also promotes a free mobile app. The homepage and How it works page do not name the organization that issues the card.

Durations and prices

The pass comes in 3 durations, each counted from activation, and each has an adult, student and child price. The homepage lists them as follows:

• 48 hours, labeled for a quick trip to Prague: 2,700 Kč adult, 2,050 Kč student, 1,350 Kč child.
• 72 hours, labeled the most popular option: 3,300 Kč adult, 2,500 Kč student, 1,650 Kč child.
• 120 hours, labeled an exclusive experience: 3,900 Kč adult, 2,900 Kč student, 1,950 Kč child.

The student price is for ages 15 to 25 inclusive, and the site says students must show a valid student card on entry to the experiences.

What the card covers

The homepage explains the value through a sample 3-day plan on the 72-hour pass, pricing each item as a regular ticket in Czech crowns. Day 1 has Guides & Tours (600 Kč), Petřín Lookout Tower and the Mirror Maze (550 Kč), a Prague Castle circuit (450 Kč) and Lobkowicz Palace (360 Kč). Day 2 has a Vltava cruise (550 Kč), the Klementinum (380 Kč), the Old Town Hall (600 Kč) and the Jewish Town (600 Kč). Day 3 has the Hop-on Hop-off historic tram (450 Kč), the Powder Tower and Municipal House (520 Kč), the St. Nicholas town belfry (200 Kč), Museum Kampa and the Werich Villa (400 Kč), plus a 3-day transport ticket (350 Kč). The site totals this at 6,010 Kč against the 3,300 Kč pass and presents the difference, 2,710 Kč, as the saving.

That plan is the site's own example rather than a full list, and it does not say which of the 70+ experiences are free with the pass and which are discounted. The full list sits in the Zážitky section.

The transport side covers the city network (MHD). The How it works page says the pass is not valid on suburban buses and trains.

How it works on the day

The How it works page walks through 3 steps: buy, activate, experience.

Buying. The pass is sold at all of the sales points, on the website and in the app. Buyers choose between a physical card (the Pass) and an electronic version on the phone (the e-Pass). Someone who buys on the website receives an electronic voucher by email, which they print or keep on their phone and exchange for the physical card at one of the pick-up points.

Activating. Activation happens at one of the sales points or in the app, and the site says it can be done straight away or set for later, for example the following day. Once activated, the pass is valid for 48, 72 or 120 hours. The site notes that a pass activated in physical form cannot be swapped for an e-Pass, and the reverse.

Using it. Holders show the active pass at each experience and receive a ticket to one or more buildings, which the site asks them to keep. Each venue can be visited only once. On public transport the pass is an unlimited ticket for its validity, and children from 6 to 14 inclusive must show a valid identity document if their ticket is checked.

Every card comes with a free printed map listing all the experiences, and the app offers an electronic guide for finding the way around the city.

Booking and terms

Payment happens on the website, in the app or at a sales point; the homepage shows a quantity selector for each price. The footer links to the general business terms (Všeobecné obchodní podmínky) and a privacy notice, and the How it works page directs further questions to the FAQ (Časté dotazy). A contacts page is linked from every page.

What the site leaves open

The homepage and How it works page do not set out refund or cancellation rules for an unused pass; those sit in the general business terms. They do not say whether a pass can be upgraded from one duration to another, and they list no group or school prices. The site does not say which experiences are free and which are only discounted, and it does not give an upper age for the child price on those pages. Accessibility at the included venues is not addressed there either.

English-speaking visitors should also note that the homepage and How it works page are in Czech.

Who it suits

The pass suits a visitor staying in Prague long enough to use a 48, 72 or 120-hour card who will ride the metro and trams, including to and from the airport, and wants to fit in several of the city's paid sights: the Castle circuit, the Jewish Town, the Klementinum, the Old Town Hall and a Vltava cruise. The site's own 72-hour example shows how a packed itinerary adds up.

It is less useful for someone who will see only 1 or 2 attractions, plans to travel on suburban buses or trains, or wants to revisit a favorite building, since each venue counts once.